Your Questions, Answered

  • We offer a range of solutions designed to help busy people find the perfect gift with quality items that are non-toxic and safe for all.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart. We are patient and understanding. Our business is family owned and operated, and each customer feels like family. We personalize each gift as it is a gift that we are giving to our family. In addition, we have allergies, so we take reading labels seriously. We wanted to create a shop where people with allergies can be sent gifts without worrying about their safety.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually the same day and at most within one business day.

  • We offer flexible pricing based on the scope of work, the contents of the gifts, and the complexity of sourcing the products. After an initial conversation, we’ll provide a transparent quote with no hidden costs. Premade baskets are paid for in full upfront at checkout in our online shop. For custom personal shopping and customized gift baskets/boxes, a down payment of half the discussed quote is required. Then we shop, curate the items, send you photos, build the basket, and ship or deliver to the address provided.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

  • Since each basket or box is custom made specific to the customer’s wishes for the gift recipient, we do not offer refunds at this time. If your basket or box arrives with damaged content we will send replacements for the damaged items. Please send us photos with any concerns, and a human being will respond to you to resolve the issue within 24hours. Please note our business is in the state of Connecticut, which means we are in the Eastern Standard Time zone.